Privacy Policy for Text Messaging Service

Effective Date: 7/16/24

Thank you for choosing to communicate with us via text message. This Privacy Policy describes how we collect, use, and disclose information when you text us using our 10-digit long code.

Information We Collect:

We collect and process the following information when you send us text messages:

– Phone Number: Your phone number from which you send the text messages.

– Message Content: The content of the messages you send to us.

How We Use Your Information:

We use the information collected for the following purposes:

– Communication: To respond to your inquiries, provide customer support, and fulfill your requests.

– Service Improvement: To improve our services and offerings based on your interactions and feedback.

– Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

Data Sharing:

We do not sell or share your phone number or message content with third parties for their own marketing purposes. However, we may share your information in the following circumstances:

– Service Providers: We may engage service providers to assist with our operations or support services, who may have access to your information solely for those purposes.

– Legal Compliance: We may disclose information where we are legally required to do so or to protect our rights and the rights of others.

Data Retention:

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Security:

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Choices:

You can opt-out of receiving text messages from us at any time by replying with “STOP” to any message you receive from us.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected]